Privacy policy

Sunlite Glass respects the privacy of all its visitors, clients and users, the following privacy policy is provided to inform all visitors, clients and users of what information is collected and how it is used.

Introduction

Sunlite Glass website objective is to provide visitors and clients information about the services and products we provide.

Because privacy is an important issue for many users of the Internet, Sunlite Glass has formulated the following statements to reassure visitors to its website that it understands those concerns. If you have any queries or concerns about Sunlite Glass’ website privacy statement and/or its more general privacy policies please contact webmaster@sunliteglasss.com.au.

Relevant legislation

As a private small business we agree to comply with the Information Privacy Principles in the Privacy Act relevant to the work/information we provide.

Scope

This statement applies to all users who access the Sunlite Glass website.

Information collected – Clickstream data

When you visit our site:

Sunlite Glass is operated using commercial web hosting facilities. When visiting this site, a record of your visit is logged. The following clickstream data is recorded and is used by Sunlite Glass for statistical purposes:
  • your server address
  • your top level domain name (for example .com, .gov, .au, .uk etc)
  • the type of browser you are using
  • your operating system (for example Windows, Mac etc)
  • the date and time of the visit to the site
  • the pages accessed and the documents downloaded
  • the time you were accessing our site
  • any keywords you used to locate our site
  • the Internet address of the website from which you linked directly to our site.


When you email us:
  • we will record your email address
  • we will only use your email address for the purpose for which you provided it
  • it will not be added to a mailing list unless you have specifically requested this
  • we will not use your email address for any other purpose
  • we will not disclose it without your consent.


When you send any request via an online form on the Sunlite Glass site:

We may need some or all of the following:
  • your email address so that we can send you email alerts
  • your full name for identification and delivery purposes
  • your address and contact details


Other personal information collected by us, for example through the use of an online form or email will only:
  • be collected by lawful and fair means
  • be used for a lawful purpose and
  • be collected with your consent.


Where you choose to send us a completed electronic form that includes your personal details, we do collect personally identifiable information, such as name, address and email address. The information collected by email or electronic forms will be used only for the purpose for which you provided it, and we will not disclose it without your consent, except where authorised or required by law. Access to information collected No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet web server logs. Cookies A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. The Sunlite Glass website uses cookies to better serve you when you return to the website. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some pages in the site may not work properly. Cookies can be either “persistent” or “session” based. Persistent cookies are stored on your computer, contain an expiration date, and may be used to track your browsing behaviour upon return to the issuing website. Session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser. Like all modern websites which provide dynamic and personalised information, the Sunlite Glass website, http://sunliteglass.com.au/, uses both kinds of cookies to provide a rich and session based experience. Cookies are used to enable Sunlite Glass to track users browsing patterns in order to provide statistical information to improve the usability of the website. Complaints/inquiries If you wish to make a complaint or inquiry to Sunlite Glass you can do so by sending an email. All of the necessary contact details can be found on this website. In the case of complaints we require information such as your name, organisation and address so that we can contact you to discuss the matters Data storage, security, use and disclosure No data collected from the site will be disclosed to a third party except where it is legally required, such as in the investigation of a criminal offence, and in compliance with a search warrant or subpoena.  
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